A winning strategy to thrive in the coming recovery is to focus on improving operational efficiency. Improving your processes to be more productive and make your business more successful, but which processes and how? Now is the time to make operational improvement in...
Signs are that the economy is on a slow path to recovery. Just as spring always follows winter, it will recover. The key question smart businesses are asking now is not only how to survive today, but how to position themselves to get ahead when those good times...
‘Inflation,’ I’m sick of hearing the word! However, as people tighten their belts, many small businesses are finding it tough. How do you weather the storm and thrive? Inflation,’ I’m sick of hearing the word! However, as people tighten their belts, many small...
Qantas is to pay a $100M fine, plus $20M to customers to settle a ‘ghost’ flights case. Qantas ‘admitted misleading consumers’ by advertising seats on tens of thousands of non-existent or cancelled flights. The airline maintains the cancellations were due to...
Yes, it’s possible to have a business delivering fast, affordable, and good products and services. Challenges arise, however, due to the trade-offs involved, commonly referred to as the “Iron Triangle”. This concept suggests that improving one aspect may compromise...
A million dollar question is how can you get someone to work with an owner’s mindset? Business owners dream of having the people that work, think, and act like them, an owner. The more this doesn’t happen, and the more staff are pushed to achieve it, it remains just...
