Ageism is an unspoken bias that’s killing workplace potential. Let’s be honest, consciously or unconsciously, many companies lean toward hiring younger talent, thinking youth equals innovation and experience equals stagnation. That kind of thinking really is past its...
Business strategy defines a company’s overall vision, objectives, and competitive advantage. It also answers big questions. Questions such as: Why does our business exist? Where are we going? What value do we provide a customer better than others? How do we create and...
‘Inflation,’ I’m sick of hearing the word! However, as people tighten their belts, many small businesses are finding it tough. How do you weather the storm and thrive? Inflation,’ I’m sick of hearing the word! However, as people tighten their belts, many small...
Qantas is to pay a $100M fine, plus $20M to customers to settle a ‘ghost’ flights case. Qantas ‘admitted misleading consumers’ by advertising seats on tens of thousands of non-existent or cancelled flights. The airline maintains the cancellations were due to...
Yes, it’s possible to have a business delivering fast, affordable, and good products and services. Challenges arise, however, due to the trade-offs involved, commonly referred to as the “Iron Triangle”. This concept suggests that improving one aspect may compromise...
