At EBI, we provide tailored solutions to drive growth, streamline operations, and enhance your competitive edge.
For over 20 years, EBI has partnered with business owners, uncovering the principles and practices that drive extraordinary results. We combine proven systems and values with personalised coaching to transform your business. Let’s rekindle your passion for your work, optimise your outcomes, and build a business that truly works for you.
With 20+ years of experience, we understand the principles and practices that create business success.
Our coaching provides tailored guidance, fresh ideas, and actionable insights to help you grow.
We become part of your team, working together to drive better results and lasting success.
Rediscover the joy of running a business that works for you and aligns with your vision.
A successful business relies on interconnected systems working seamlessly together. When aligned, these systems ensure smooth operations, deliver value to customers, and achieve optimal results. Master the nine essential systems to unlock your business's full potential.
Have a system to manage your finances and measure KPIs, provide information and insight, based on fact which will allow you to make decisions to drive improved results; financially, for customers, your team and yourself.
Leadership is at the core of entrepreneurship, helping your team and business perform at level they didn’t consider they could. Developing your leadership skills allows you and your business to change, grow and be more successful.
Putting systems in place, focusing on HOW you produce what you do will ensure that you can consistently deliver an exceptional experience to customers. Allows you to work on the business not in it, grow the business.
Consistently and predictably? A systematic sales process will convert more leads, improve sales and margins. Make it easier to train staff, more accurately forecast future sales and make scalable and valuable. business
Understanding you customer and how you can stand out, be distinctive in the market. Allows you attract customers like a magnet to your business.
Know what these are? Your customers are the ultimate judges of your service and quality of your products. Putting yourself in the shoes of your customers builds customer focus and sets up the business for sustainable market success.
Business success depends on having the right culture and team; capable and engaged people, focused on delivering value to customers, and achieving the vision for the business.
Business planning creates the roadmap on the steps needed for success. Providing structure, direction and clarity on all aspects of your business; from customers, marketing, operational systems, your products and services.
How do you make money and get the life the business is deliver for you? Strategy creates focus, direction and action to move your business from where it is now where you want to go.
Let’s meet so we can find out about each other and your business.
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We will take some time to understand your goals and the aims for your business.
We understand what the ‘real needs’ are for your business.
Discuss with a Consultant your business challenges and what you can do to make your business truly work for you.No obligation. No sales pitch, we will diagnose your business and discuss opportunities for improvement.
Our proven system combines real-world expertise and tailored strategies to achieve superior results for your unique business challenges.
I had the pleasure of working with Luke Piper from EBI Business Improvement Specialist, for the past 5 years, and I can't emphasize enough the transformative impact he has had on our operations at Butterfield Bathrooms. Luke's approach to
accountability is a game-changer for us. He instilled a culture of responsibility among our team, ensuring that everyone was aligned with our business goals. I wholeheartedly recommend Luke to any business looking to improve their processes and drive sustainable growth. His dedication, knowledge, and innovative approach have made a lasting impact on our company.
Butterfield Bathrooms
We have no hesitation to recommend Luke Piper to work alongside any business, as he is able to adapt to meet the specific needs at any given time.
We continue to work with Luke with our business structure, planning, financials with specific focus on cash flow, and processes and systems in place to enable us to meet our vision for Hop and Vine.
Hop and Vine Distribution Ltd
Working with your Improvement Partner, you not only get their expertise, you also get the expertise of all the Partners in our firm. Our partners are successful business owners, former executives and working together they are focused on making your business work the way it needs to for you.
Murray, a commerce graduate with an MBA, has a diverse background in business management, retail, and travel. He specialises in helping businesses improve performance and achieve superior results. Currently, he owns Metropol, Canterbury’s leading lifestyle magazine, and applies his expertise to make businesses thrive.
Luke is an experienced business consultant with over 15 years of expertise in management, governance, and business ownership. He specialises in helping SMEs identify challenges, improve outcomes, and implement effective strategies. With a passion for seeing others succeed, Luke combines hands-on experience, strong financial acumen, and strategic thinking to deliver tangible results.
James, a Christchurch resident for over 30 years, brings extensive executive experience across diverse industries. Specialising in strategic business development, supply chain transformation, and continuous improvement, he focuses on boosting profitability, productivity, and customer service. Passionate about excellence, James is dedicated to helping businesses thrive in competitive environments.
Craig is a seasoned business owner with a diverse background in butchery, education, and entrepreneurship. Having navigated major challenges like the Christchurch earthquakes and COVID, he specialises in leadership, productivity, culture, and customer experience. Passionate about business success, he also delivers workshops on team productivity, structure, and efficiency.
Nicole, EBI’s Events Manager, brings 18 years of policing experience, business ownership, and community engagement expertise. Skilled in communication, leadership, and strategic planning, she’s passionate about creating impactful, memorable events. A proud mother of five, Nicole is dedicated to fostering connections and delivering events that embody innovation and excellence.
Flick us a quick message below and let’s get together for an initial informal chat.
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